Cancellation policy

Order Changes: Once an order is placed, we cannot guarantee changes to product selections, sizes, or colors. If you need to request a change, email us immediately at jordanmichaela@modernmaam.com

Cancellation Window: After processing begins, cancellations are no longer possible.

Pre‑Orders & Special Orders: Pre‑orders, custom items, and special‑order merchandise cannot be canceled once submitted. These items are made or reserved specifically for you.

Payment Authorization: By completing checkout, you authorize ModernMaam to charge your selected payment method for the full order amount.

Failed Payments: If a payment fails or is flagged for review, the order may be automatically canceled.

Suspected Fraud: Orders flagged for suspected fraud or unusual activity may be canceled at our discretion for your protection and ours.

Refunds for Approved Cancellations: If your cancellation is approved, refunds are issued to the original payment method within 5–7 business days.

Digital Products or Gift Cards: Digital items and gift cards are non‑cancelable and non‑refundable once delivered.